Your privacy is important to us. We will not ask you for personal information unless it is truly necessary for conducting Ultravation business or for use in improving our website users' experiences. We don’t share your personal information except to comply with the law, at your request for product or service assistance, or to protect our rights.

Who we are

Ultravation, Inc., (“Ultravation” or “we,” “our,” or “us”) respects your privacy, and we are committed to protecting it through our compliance of this privacy policy. Below you will find descriptions of the types of information we may collect from or about you or that you may provide to us directly when you visit our websites: www.ultravation.com, www.ultravationcommercial.com, or SolarisIAQ.com ( “Website” or the “ Websites”).

This Privacy Policy specifically applies to information we collect through the use of our Websites (website analytics); in electronic messages (through the use of our online forms); or from third parties such as HVAC professionals from whom you have purchased Ultravation equipment (such as when a contractor will submit your equipment warranty information through our websites).

This policy does not apply to information collected offline or through any other means, including on any other website operated by a third party; us or any of our affiliates or subsidiaries related to your or any other individual’s employment or potential employment with us.

Please read this policy carefully to understand our policies and practices regarding your information and how we manage it. By accessing or using our Websites, you are agreeing to this Privacy Policy. If you do not agree to this policy, please do not continue using the websites. This Privacy Policy may change at any time without notice. Your continued use of our Websites after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy for updates.

What personal data is being collected and why?

We collect several types of information through our Websites:

• Information provided directly from you to us in which you may be personally identified, and that has been collected through the Websites’ online forms (e.g. warranty registrations, applications, or contact forms). This personally-identifiable information includes:
  • name
  • postal and/or shipping address
  • email address
  • phone number
• Information that is about you and your use of the Websites but does not personally identify you, such as your:
  • IP address
  • MAC ID
  • Other similar online identifiers

Methods of collection

Some information is collected through automatic data collection technologies, such as:

Cookies (or browser cookies)

A cookie is a small block of data that a website stores on a visitor’s computer or mobile device, and that the visitor’s browser provides to the website each time the visitor uses a website. Cookies serve useful and sometimes essential functions on websites. They are used to help identify and track a website's visitors, their usage of websites, and the user's website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using any of our websites, with the drawback that certain features may not function properly without the aid of cookies. Learn more about the cookies used on the Websites.

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to collect certain information relating to your use of our Websites. Google Analytics uses “cookies,” which are text files placed on your computer, to help the Website analyze how users use the site.

Google Analytics uses automatic data collection technologies to collect data about your browsing patterns, referring/exit pages, how many times you visit our Websites, geolocation data, the Internet connection, and equipment you use to access our Websites (e.g., computer, mobile device and operating system). This information is used to help us make the Websites more user-friendly.

You can find out more about how Google uses data when you visit our Website by visiting the section on Google’s website “How Google uses data when you use our partners' sites or apps”.

Embedded content from other websites

Pages on this site may include embedded content (such as videos but could also be images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account with that website and are logged in.

Some information is collected through manual data collection technologies, such as:

Online forms

When you use one of our Website online forms, you are directly providing personal identifying data to Ultravation. We request only the necessary information needed at the time so we can assist you with your questions or requests.

Protecting your personally-identifying information

Ultravation only discloses potentially personally-identifying and personally-identifying information to those of its employees, contractors and affiliated organizations that need to know that information in order to process it on our behalf or to provide services to those who have purchased Ultravation products.

Ultravation will not rent or sell potentially personally-identifying and personally-identifying information to anyone unless it is in response to a subpoena, court order or other governmental request or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Ultravation, third parties or the public at large.

What rights do you have over your personal data?

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Policy Changes

Although changes are likely to be minor, we may change the Privacy Policy from time to time and at our sole discretion. Your continued use of our Websites after we make changes are deemed to be acceptance of those changes, so we encourage you to check this Privacy Policy for updates.

 

Last updated 12/27/22